Privacy policy.

Draft — proposed terms pending owner approval and legal review. Not a final policy.

This Privacy Policy explains how Motivance Media ("we", "us") collects, uses and protects personal information when you visit our website or work with us. [LEGAL REVIEW: confirm whether the privacy contact details below are sufficient for a sole proprietorship trading under a brand name.]

1. Information we collect

• Information you provide: name, email, phone, business name, website, service needs, budget range, goals, preferred contact method and messages you send through our forms.
• Client project information: materials and details you share during an engagement.
• Payment information: invoice payments are processed by our approved payment provider. We receive confirmation of payment and limited billing details but never your full card number.
• Usage information: with your consent, cookies and similar technologies record pages visited, referring sources and form interactions.

2. How we use information

To respond to inquiries, assess fit, prepare proposals, deliver and manage services, send invoices and service communications, understand which marketing channels bring visitors, improve our website, and meet legal obligations. We send marketing emails only where you have opted in, and every marketing email includes a way to unsubscribe.

3. Service providers we use

• HubSpot — customer relationship management: storing inquiries and contact records submitted through our consultation forms, and, with your consent, website analytics.
• Our approved payment provider — issuing invoices and processing payments.
• Google Drive — storing project files shared with us during an engagement.
• Our website platform and hosting provider — operating this website.
• Independent contractors — who receive only the project information needed for their assigned work, after the client engagement is agreed, and are bound by confidentiality obligations.

We do not sell your personal information.

4. Cookies

Analytics and HubSpot tracking cookies load only after you accept them in our cookie banner. You can change your choice at any time with the "Manage cookies" link in the footer.

5. Retention

We keep client information for as long as needed to provide services and meet legal, tax and accounting requirements. We keep inquiries from people who do not become clients only as long as reasonably necessary for follow-up and legitimate business purposes, then securely delete or anonymize them, subject to applicable legal requirements. [OWNER TO CONFIRM: retention period, after reviewing actual practice.]

6. Security

We use reputable providers and limit access to people who need it. Please do not send passwords, card numbers or other sensitive credentials through our forms or by email.

7. Your choices and rights

You may ask to access, correct or delete your personal information, or to stop marketing communications, by contacting us. Depending on where you live, you may have additional rights under applicable law. [LEGAL REVIEW: confirm any state-specific privacy disclosures required.]

8. Children

Our services are for businesses and are not directed to children under 13.

9. Changes

We may update this policy. The current version is always available on this page.

10. Contact

Contact us through our contact page or at [OWNER TO CONFIRM: active business email]. [OWNER TO CONFIRM: mailing address — pending; to be arranged before use.]